topic Re: Tv guide not loading in Sky Q

Tv guide not loading

Jmarlo111 — Mon, 13 May 2024 15:44:44 GMT

Hello my TV guide stopped loading several weeks ago and now some of my sports channels are not available screen message "no programmes are currently being broadcast on this channel". Not sure if these are related. Also no longer get information on the program i am watching. Any ideas?

Re: Tv guide not loading

Laing1 — Mon, 13 May 2024 15:45:18 GMT

@Jmarlo111 wrote:

Hello my TV guide stopped loading several weeks ago and now some of my sports channels are not available screen message "no programmes are currently being broadcast on this channel". Not sure if these are related. Also no longer get information on the program i am watching. Any ideas?

@Jmarlo111 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

Re: Tv guide not loading

Jmarlo111 — Mon, 13 May 2024 18:56:28 GMT

How do you put your sky Q into stand by mode

Re: Tv guide not loading

Jmarlo111 — Mon, 13 May 2024 19:03:54 GMT

Laing 1 your idea worked thanks