https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-box-keeps-loosing-sound-Its-the-3rd-time-now-I-have-done-all-the-unplugging-reconnec/m-p/4640745#M644884 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4047712">@Gemini-jane</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Mon, 13 May 2024 09:35:48 GMT Mr+Flibbles+86 2024-05-13T09:35:48Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-box-keeps-loosing-sound-Its-the-3rd-time-now-I-have-done-all-the-unplugging-reconnec/m-p/4639134#M644582 <P>Hi can anyone help, my sky Q mini box is in my bedroom. It keeps loosing sound. I have tried all the reconnecting and unplugging ect with the advisor on the phone but it keeps doing it. This is the 3rd time now. It usually comes back on by its self after 3 to 4 days but its annoying. I don't have my health to keep running up and down stairs trying to reconnect the box to my main Sky Q box. Any help would be greatly appreciated.</P> Fri, 10 May 2024 10:06:18 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-box-keeps-loosing-sound-Its-the-3rd-time-now-I-have-done-all-the-unplugging-reconnec/m-p/4639134#M644582 Gemini-jane 2024-05-10T10:06:18Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-box-keeps-loosing-sound-Its-the-3rd-time-now-I-have-done-all-the-unplugging-reconnec/m-p/4639675#M644644 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4047712">@Gemini-jane</a></SPAN>. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Sat, 11 May 2024 07:11:54 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-box-keeps-loosing-sound-Its-the-3rd-time-now-I-have-done-all-the-unplugging-reconnec/m-p/4639675#M644644 Addie15 2024-05-11T07:11:54Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-box-keeps-loosing-sound-Its-the-3rd-time-now-I-have-done-all-the-unplugging-reconnec/m-p/4640745#M644884 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4047712">@Gemini-jane</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Mon, 13 May 2024 09:35:48 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-box-keeps-loosing-sound-Its-the-3rd-time-now-I-have-done-all-the-unplugging-reconnec/m-p/4640745#M644884 Mr+Flibbles+86 2024-05-13T09:35:48Z