topic Re: upgrade to q in Sky Q

upgrade to q

muir3 — Sat, 11 May 2024 17:03:16 GMT

recieved a letter that you would upgrade my sky box + box free looking for to book a slot to install

Re: upgrade to q

Daniel0210 — Sat, 11 May 2024 17:09:52 GMT

@muir3

There should be a dedicated phone number to call within that letter.

Re: upgrade to q

nigea99 — Sat, 11 May 2024 17:30:13 GMT

hi @muir3

You may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q

Re: upgrade to q

TimmyBGood — Sat, 11 May 2024 17:44:07 GMT

@muir3 wrote:

recieved a letter that you would upgrade my sky box + box free

Be aware that 'free' typically means no up-front cost: the monthly subscription may well increase depending on the options chosen.

Re: upgrade to q

Jj38 — Mon, 13 May 2024 17:56:40 GMT

There is. However it's a new phone and they don't recognise this number

Re: upgrade to q

GD1 — Mon, 13 May 2024 18:00:55 GMT

@Jj38 You should still be abe to get through, have you tried witholding your number? this is your only option as the forum can't do any upgrades for you.

Re: upgrade to q

Laing1 — Mon, 13 May 2024 19:30:00 GMT

@Jj38 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

We are customers the same as yourself