https://helpforum.sky.com/t5/Sky-Q/Need-sky-Q-controller/m-p/4639896#M644698 <P>My sky controller is not working I have replaced the battery but it is very hit and miss if it works.&nbsp;<BR />how can I purchase a new controller?&nbsp;</P> Sat, 11 May 2024 15:47:55 GMT Manktelow1 2024-05-11T15:47:55Z https://helpforum.sky.com/t5/Sky-Q/Need-sky-Q-controller/m-p/4639896#M644698 <P>My sky controller is not working I have replaced the battery but it is very hit and miss if it works.&nbsp;<BR />how can I purchase a new controller?&nbsp;</P> Sat, 11 May 2024 15:47:55 GMT https://helpforum.sky.com/t5/Sky-Q/Need-sky-Q-controller/m-p/4639896#M644698 Manktelow1 2024-05-11T15:47:55Z https://helpforum.sky.com/t5/Sky-Q/Need-sky-Q-controller/m-p/4639899#M644700 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2335216">@Manktelow1</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well as the above you’ll have a spare.</P> Sat, 11 May 2024 15:49:20 GMT https://helpforum.sky.com/t5/Sky-Q/Need-sky-Q-controller/m-p/4639899#M644700 Daniel0210 2024-05-11T15:49:20Z https://helpforum.sky.com/t5/Sky-Q/Need-sky-Q-controller/m-p/4640642#M644869 <P>Thank you, I have ordered a new remote control <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Mon, 13 May 2024 06:25:05 GMT https://helpforum.sky.com/t5/Sky-Q/Need-sky-Q-controller/m-p/4640642#M644869 Manktelow1 2024-05-13T06:25:05Z