https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-technical-fault/m-p/4639744#M644658 <P>We have Sky q Multi room. One of the boxes is in an out building.&nbsp;<BR />this is hardwired from main router in the house with a Tether booster. All was working fine u til&nbsp;<SPAN>we recently changed broadband provider to EE, and now I can't get the box in the outer building to work. Connects to Sky Q box in the house and everything fine (2 ticks) but states technical fault and doesn't display live tv.</SPAN></P><P>I have completed a full factory reset on the mini, cleared previous settings.</P><P>Any suggestions please?&nbsp;</P> Sat, 11 May 2024 10:02:15 GMT Ady7 2024-05-11T10:02:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-technical-fault/m-p/4639744#M644658 <P>We have Sky q Multi room. One of the boxes is in an out building.&nbsp;<BR />this is hardwired from main router in the house with a Tether booster. All was working fine u til&nbsp;<SPAN>we recently changed broadband provider to EE, and now I can't get the box in the outer building to work. Connects to Sky Q box in the house and everything fine (2 ticks) but states technical fault and doesn't display live tv.</SPAN></P><P>I have completed a full factory reset on the mini, cleared previous settings.</P><P>Any suggestions please?&nbsp;</P> Sat, 11 May 2024 10:02:15 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-technical-fault/m-p/4639744#M644658 Ady7 2024-05-11T10:02:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-technical-fault/m-p/4639760#M644663 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4048355">@Ady7</a>&nbsp;wrote:<BR /> <P>We have Sky q Multi room. One of the boxes is in an out building.&nbsp;<BR />this is hardwired from main router in the house with a Tether booster. All was working fine u til&nbsp;<SPAN>we recently changed broadband provider to EE, and now I can't get the box in the outer building to work. Connects to Sky Q box in the house and everything fine (2 ticks) but states technical fault and doesn't display live tv.</SPAN></P> <P>I have completed a full factory reset on the mini, cleared previous settings.</P> <P>Any suggestions please?&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4048355">@Ady7</a>&nbsp;</P> <P>Afraid that Q minis will not connect reliably by Ethernet to non Sky Q devices unless all Q boxes are connected by the same method to the same Network devices.</P> Sat, 11 May 2024 10:47:15 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-technical-fault/m-p/4639760#M644663 oldfella 2024-05-11T10:47:15Z