https://helpforum.sky.com/t5/Sky-Q/Remote-control-suddenly-stopped-working/m-p/4638973#M644548 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4047471">@Yes2</a>&nbsp;</P> <P>You haven't said what you've tried already but after&nbsp;checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well as the above you’ll have a spare.</P> Fri, 10 May 2024 04:12:56 GMT Daniel0210 2024-05-10T04:12:56Z https://helpforum.sky.com/t5/Sky-Q/Remote-control-suddenly-stopped-working/m-p/4638920#M644544 <P>My remote control has suddenly stopped working&nbsp;</P> Thu, 09 May 2024 20:48:19 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control-suddenly-stopped-working/m-p/4638920#M644544 Yes2 2024-05-09T20:48:19Z https://helpforum.sky.com/t5/Sky-Q/Remote-control-suddenly-stopped-working/m-p/4638973#M644548 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4047471">@Yes2</a>&nbsp;</P> <P>You haven't said what you've tried already but after&nbsp;checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well as the above you’ll have a spare.</P> Fri, 10 May 2024 04:12:56 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control-suddenly-stopped-working/m-p/4638973#M644548 Daniel0210 2024-05-10T04:12:56Z