https://helpforum.sky.com/t5/Sky-Q/Apartment-Sky-Q-issues/m-p/4638915#M644541 <P>Hi all.<BR />I moved into a brand new apartment block and have had random issues with Sky Q.&nbsp;<BR />It will randomly drop signal when turning channel, like from Sky Sports UHD to ITV.</P><P>Or ITV to Dave. Or when watching something off the planner. &nbsp;It's very hard to replicate.&nbsp;</P><P>&nbsp;</P><P>When it goes to Unlocked - Rebooting the box fixes the issue.&nbsp;</P><P>Im wondering if there's something in the comms rooms that's affecting it?&nbsp;</P><P><BR />Box signal when locked&nbsp;<BR />Signal strength - 70</P><P>Signal quality - 90</P><P>LNB - SCR</P><P>&nbsp;</P><P>Anyone any ideas what to ask the maintenance team here please. &nbsp;</P> Thu, 09 May 2024 20:41:44 GMT mikeydee1986 2024-05-09T20:41:44Z https://helpforum.sky.com/t5/Sky-Q/Apartment-Sky-Q-issues/m-p/4638915#M644541 <P>Hi all.<BR />I moved into a brand new apartment block and have had random issues with Sky Q.&nbsp;<BR />It will randomly drop signal when turning channel, like from Sky Sports UHD to ITV.</P><P>Or ITV to Dave. Or when watching something off the planner. &nbsp;It's very hard to replicate.&nbsp;</P><P>&nbsp;</P><P>When it goes to Unlocked - Rebooting the box fixes the issue.&nbsp;</P><P>Im wondering if there's something in the comms rooms that's affecting it?&nbsp;</P><P><BR />Box signal when locked&nbsp;<BR />Signal strength - 70</P><P>Signal quality - 90</P><P>LNB - SCR</P><P>&nbsp;</P><P>Anyone any ideas what to ask the maintenance team here please. &nbsp;</P> Thu, 09 May 2024 20:41:44 GMT https://helpforum.sky.com/t5/Sky-Q/Apartment-Sky-Q-issues/m-p/4638915#M644541 mikeydee1986 2024-05-09T20:41:44Z