https://helpforum.sky.com/t5/Sky-Q/Disney-has-old-email-address-can-t-sign-in-to-access/m-p/4638875#M644529 <P>I subscribe to Disney + but for some reason I now need to sign in. But the email address used to register no longer exists and they want to email a code to gain access to change my email address. Stuck as theyre sending the code to a defunct address. Any advice?&nbsp;</P> Thu, 09 May 2024 19:30:03 GMT Jeanette6 2024-05-09T19:30:03Z https://helpforum.sky.com/t5/Sky-Q/Disney-has-old-email-address-can-t-sign-in-to-access/m-p/4638875#M644529 <P>I subscribe to Disney + but for some reason I now need to sign in. But the email address used to register no longer exists and they want to email a code to gain access to change my email address. Stuck as theyre sending the code to a defunct address. Any advice?&nbsp;</P> Thu, 09 May 2024 19:30:03 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-has-old-email-address-can-t-sign-in-to-access/m-p/4638875#M644529 Jeanette6 2024-05-09T19:30:03Z https://helpforum.sky.com/t5/Sky-Q/Disney-has-old-email-address-can-t-sign-in-to-access/m-p/4638882#M644530 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4047422">@Jeanette6</a>&nbsp; May be just easier signing up as a new D+ customer under your new email address rather than trying to change it since you don;t have access to the old email account.</P> Thu, 09 May 2024 19:33:26 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-has-old-email-address-can-t-sign-in-to-access/m-p/4638882#M644530 GD1 2024-05-09T19:33:26Z https://helpforum.sky.com/t5/Sky-Q/Disney-has-old-email-address-can-t-sign-in-to-access/m-p/4638922#M644545 <P>Thank you, I'll try that. I'm guessing it'll link up with my current Sky subscription?</P> Thu, 09 May 2024 20:52:59 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-has-old-email-address-can-t-sign-in-to-access/m-p/4638922#M644545 Jeanette6 2024-05-09T20:52:59Z https://helpforum.sky.com/t5/Sky-Q/Disney-has-old-email-address-can-t-sign-in-to-access/m-p/4638946#M644547 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4047422">@Jeanette6</a>&nbsp; You should be able to, see follow the steps here&nbsp;<A href="https://www.sky.com/help/articles/disney-plus-sky-q" target="_blank" rel="noopener">https://www.sky.com/help/articles/disney-plus-sky-q</A></P> Thu, 09 May 2024 22:29:20 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-has-old-email-address-can-t-sign-in-to-access/m-p/4638946#M644547 GD1 2024-05-09T22:29:20Z https://helpforum.sky.com/t5/Sky-Q/Disney-has-old-email-address-can-t-sign-in-to-access/m-p/4639588#M644632 <P>Thank you, there is a chat option although I've tried several times today to chat but to no avail. Fortunately there's also a contact number which I'll ring.&nbsp;</P> Fri, 10 May 2024 20:11:56 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-has-old-email-address-can-t-sign-in-to-access/m-p/4639588#M644632 Jeanette6 2024-05-10T20:11:56Z