topic Q box mini has blank screen in Sky Q

Q box mini has blank screen

Cumulonimbus1 — Thu, 09 May 2024 05:39:35 GMT

The mini q box just stopped working. I've tried everything to reset it but still nothing but a completely black screen. I left it unplugged overnight to see if it would make any difference but to no avail

Re: Q box mini has blank screen

Lisa-P1987 — Fri, 10 May 2024 07:30:19 GMT

Hi there @Cumulonimbus1 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Q box mini has blank screen

Addie15 — Sun, 12 May 2024 09:33:29 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.