topic Specific On Demand shows not downloading in Sky Q

Specific On Demand shows not downloading

JoeT28 — Wed, 08 May 2024 09:25:14 GMT

I'm watching The Pacific on Sky Atlantic and got to episode 7 and now the next episodes won't download. I've done all of the steps on the help page (checked network settings and reset etc). I can download the previous episodes and I can even watch the rest of the episodes on my Sky Go app. I can download other on demand content just not the last the episodes of The Pacific. I get the error message: Failed, download unavailable.

Re: Specific On Demand shows not downloading

oldfella — Wed, 08 May 2024 09:51:39 GMT

@JoeT28 wrote:

I'm watching The Pacific on Sky Atlantic and got to episode 7 and now the next episodes won't download. I've done all of the steps on the help page (checked network settings and reset etc). I can download the previous episodes and I can even watch the rest of the episodes on my Sky Go app. I can download other on demand content just not the last the episodes of The Pacific. I get the error message: Failed, download unavailable.

Obviously some issue with this download @JoeT28

Seeing the same here.

You could report it to Sky Viewer relations

ViewerR@sky.uk

Re: Specific On Demand shows not downloading

DanLDN — Sat, 11 May 2024 18:49:13 GMT

I have this issue as well. Went through the whole process of resetting the box as well.

did you get a resolution from sky ?

Re: Specific On Demand shows not downloading

oldfella — Sat, 11 May 2024 19:15:46 GMT

@DanLDN wrote:

I have this issue as well. Went through the whole process of resetting the box as well.

did you get a resolution from sky ?