https://helpforum.sky.com/t5/Sky-Q/Hdcp-error/m-p/4637409#M644295 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4045982">@Chris2010</a>&nbsp;wrote:<BR /> <P>We have an error message that ssys</P> <P>this screen does not support HDCP.</P> <P>we have reconnected the cable, &nbsp;checked the tv software for updates and still has this error message</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4045982">@Chris2010</a>&nbsp;</P> <P>Might be worth trying a different HDMI cable if possible.</P> <P>Also try rebooting your TV set first by disconnecting the power lead for 30 Secs and the reconnecting.</P> <P>Then reboot the Q box if you still have the issue.</P> <P>To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Wed, 08 May 2024 08:38:58 GMT oldfella 2024-05-08T08:38:58Z https://helpforum.sky.com/t5/Sky-Q/Hdcp-error/m-p/4637399#M644293 <P>We have an error message that ssys</P><P>&nbsp;</P><P>this screen does not support HDCP.</P><P>&nbsp;</P><P>we have reconnected the cable, &nbsp;checked the tv software for updates and still has this error message</P> Wed, 08 May 2024 08:25:48 GMT https://helpforum.sky.com/t5/Sky-Q/Hdcp-error/m-p/4637399#M644293 Chris2010 2024-05-08T08:25:48Z https://helpforum.sky.com/t5/Sky-Q/Hdcp-error/m-p/4637409#M644295 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4045982">@Chris2010</a>&nbsp;wrote:<BR /> <P>We have an error message that ssys</P> <P>this screen does not support HDCP.</P> <P>we have reconnected the cable, &nbsp;checked the tv software for updates and still has this error message</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4045982">@Chris2010</a>&nbsp;</P> <P>Might be worth trying a different HDMI cable if possible.</P> <P>Also try rebooting your TV set first by disconnecting the power lead for 30 Secs and the reconnecting.</P> <P>Then reboot the Q box if you still have the issue.</P> <P>To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Wed, 08 May 2024 08:38:58 GMT https://helpforum.sky.com/t5/Sky-Q/Hdcp-error/m-p/4637409#M644295 oldfella 2024-05-08T08:38:58Z