topic Re: New box problem in Sky Q https://helpforum.sky.com/t5/Sky-Q/New-box-problem/m-p/4637066#M644232 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4045469">@Rob842</a>If it has been sitting like that for a while and you cant get it to turn on or get any channels then try turning it off at the mains and then let it reboot.</P> Tue, 07 May 2024 16:17:36 GMT bemak187 2024-05-07T16:17:36Z New box problem https://helpforum.sky.com/t5/Sky-Q/New-box-problem/m-p/4637035#M644229 <P><STRONG>New sky q box not working. Blue Q light flashing and red light on.</STRONG></P> Tue, 07 May 2024 15:52:56 GMT https://helpforum.sky.com/t5/Sky-Q/New-box-problem/m-p/4637035#M644229 Rob842 2024-05-07T15:52:56Z Re: New box problem https://helpforum.sky.com/t5/Sky-Q/New-box-problem/m-p/4637066#M644232 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4045469">@Rob842</a>If it has been sitting like that for a while and you cant get it to turn on or get any channels then try turning it off at the mains and then let it reboot.</P> Tue, 07 May 2024 16:17:36 GMT https://helpforum.sky.com/t5/Sky-Q/New-box-problem/m-p/4637066#M644232 bemak187 2024-05-07T16:17:36Z Re: New box problem https://helpforum.sky.com/t5/Sky-Q/New-box-problem/m-p/4637078#M644235 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4045469">@Rob842</a>&nbsp;wrote:<BR /> <P><STRONG>New sky q box not working. Blue Q light flashing and red light on.</STRONG></P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4045469">@Rob842</a>&nbsp;</P> <P>Work through the following link<BR /><A href="https://www.sky.com/help/articles/sky-q-box-wont-turn-on" target="_blank">https://www.sky.com/help/articles/sky-q-box-wont-turn-on</A></P> Tue, 07 May 2024 16:23:39 GMT https://helpforum.sky.com/t5/Sky-Q/New-box-problem/m-p/4637078#M644235 oldfella 2024-05-07T16:23:39Z Re: NewI box problem https://helpforum.sky.com/t5/Sky-Q/New-box-problem/m-p/4637136#M644252 <P>I have been lucky and spoke to an engineer, its a Duff box.</P> Tue, 07 May 2024 18:16:11 GMT https://helpforum.sky.com/t5/Sky-Q/New-box-problem/m-p/4637136#M644252 Rob842 2024-05-07T18:16:11Z