https://helpforum.sky.com/t5/Sky-Q/Skyq-mini-box-not-responding-Got-as-far-as-step-1-of-4-screen-But-remote-doesn-t-seem-to-be-conne/m-p/4636561#M644170 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4044923">@JackieD</a>&nbsp;wrote:<BR /> <P>Got as far as step 1 of 4 screen by re starting box but remote doesn't seem to be responding. Have changed batteries&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4044923">@JackieD</a>&nbsp;</P> <P>On your mini remote press and hold 7 &amp; 9 on the remote until it's led flashes four times.</P> <P>This will set the remote to infrared mode which will work all boxes in line of site.</P> <P>Reboot the mini again and then see if the remote will get past step 1.</P> <P>Remember to point the remote at the mini .</P> <P>If you can get the mini working then repair the remote by pressing 1 &amp; 3 and following onscreen instructions.</P> Mon, 06 May 2024 21:23:17 GMT oldfella 2024-05-06T21:23:17Z https://helpforum.sky.com/t5/Sky-Q/Skyq-mini-box-not-responding-Got-as-far-as-step-1-of-4-screen-But-remote-doesn-t-seem-to-be-conne/m-p/4636557#M644168 <P>Got as far as step 1 of 4 screen by re starting box but remote doesn't seem to be responding. Have changed batteries&nbsp;</P> Mon, 06 May 2024 21:17:29 GMT https://helpforum.sky.com/t5/Sky-Q/Skyq-mini-box-not-responding-Got-as-far-as-step-1-of-4-screen-But-remote-doesn-t-seem-to-be-conne/m-p/4636557#M644168 JackieD 2024-05-06T21:17:29Z https://helpforum.sky.com/t5/Sky-Q/Skyq-mini-box-not-responding-Got-as-far-as-step-1-of-4-screen-But-remote-doesn-t-seem-to-be-conne/m-p/4636561#M644170 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4044923">@JackieD</a>&nbsp;wrote:<BR /> <P>Got as far as step 1 of 4 screen by re starting box but remote doesn't seem to be responding. Have changed batteries&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4044923">@JackieD</a>&nbsp;</P> <P>On your mini remote press and hold 7 &amp; 9 on the remote until it's led flashes four times.</P> <P>This will set the remote to infrared mode which will work all boxes in line of site.</P> <P>Reboot the mini again and then see if the remote will get past step 1.</P> <P>Remember to point the remote at the mini .</P> <P>If you can get the mini working then repair the remote by pressing 1 &amp; 3 and following onscreen instructions.</P> Mon, 06 May 2024 21:23:17 GMT https://helpforum.sky.com/t5/Sky-Q/Skyq-mini-box-not-responding-Got-as-far-as-step-1-of-4-screen-But-remote-doesn-t-seem-to-be-conne/m-p/4636561#M644170 oldfella 2024-05-06T21:23:17Z https://helpforum.sky.com/t5/Sky-Q/Skyq-mini-box-not-responding-Got-as-far-as-step-1-of-4-screen-But-remote-doesn-t-seem-to-be-conne/m-p/4716308#M659171 <P>Didn't get it sorted&nbsp;</P> Sat, 10 Aug 2024 08:57:55 GMT https://helpforum.sky.com/t5/Sky-Q/Skyq-mini-box-not-responding-Got-as-far-as-step-1-of-4-screen-But-remote-doesn-t-seem-to-be-conne/m-p/4716308#M659171 Eberechukwu 2024-08-10T08:57:55Z https://helpforum.sky.com/t5/Sky-Q/Skyq-mini-box-not-responding-Got-as-far-as-step-1-of-4-screen-But-remote-doesn-t-seem-to-be-conne/m-p/4716309#M659172 <P>Still ned help</P> Sat, 10 Aug 2024 09:00:01 GMT https://helpforum.sky.com/t5/Sky-Q/Skyq-mini-box-not-responding-Got-as-far-as-step-1-of-4-screen-But-remote-doesn-t-seem-to-be-conne/m-p/4716309#M659172 Eberechukwu 2024-08-10T09:00:01Z