DISCOVERYPLUS

astra+neverwinter — Sat, 04 May 2024 18:48:02 GMT

I cannot watch anything on Discoveryplus today. Keep getting ERROR-0043. It was fine yesterday. Can anyone help please

Re: DISCOVERYPLUS

astra+neverwinter — Sat, 04 May 2024 19:45:44 GMT

Just discovered i can watch Discoveryplus on my pc but not tv still getting ERROR IK-0043 on tv

Re: DISCOVERYPLUS

oldfella — Sat, 04 May 2024 19:52:50 GMT

@astra+neverwinter wrote:

I cannot watch anything on Discoveryplus today. Keep getting ERROR-0043. It was fine yesterday. Can anyone help please

Hi @astra+neverwinter

If this is on your Q box have you tried a reboot?

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

topic DISCOVERYPLUS in Sky Q

DISCOVERYPLUS

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Re: DISCOVERYPLUS