topic Re: Sky tennis channel has satellite issues and when does connect pixelated in Sky Q

Sky tennis channel has satellite issues and when does connect pixelated

Markg123 — Sun, 03 Mar 2024 10:45:49 GMT

Sky prem and sky tennis saying satellite signal issues. If they do connect then pixelated screen

Re: Sky tennis channel has satellite issues and when does connect pixelated

Daniel0210 — Sun, 03 Mar 2024 10:56:22 GMT

@Markg123
If a message is displaying ”No signal” it tends to be from your TV (in which case check the HDMI cable between the Sky Q box and your TV).

Any “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

It’s not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

Re: Sky tennis channel has satellite issues and when does connect pixelated

Richardhaigh — Sat, 04 May 2024 16:32:47 GMT

This is also happening to me then on the red button it works ok. It's only on sky tennis and all other channels work fine. What is the solution please sky?

Re: Sky tennis channel has satellite issues and when does connect pixelated

Daniel0210 — Sat, 04 May 2024 16:38:52 GMT

@Richardhaigh wrote:

What is the solution please sky?

@Richardhaigh

You won't get a reply from Sky. You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.