Pay for cinema. It says upgrade. Its happened before and was solved via remote control

Dale2222 — Sat, 04 May 2024 15:03:25 GMT

Pay for cinema and it says upgrade. It's happened before and was solved via remote control. I can't remember how we did it last time. Please briefly explain how to do it.

Re: Pay for cinema. It says upgrade. Its happened before and was solved via remote control

nigea99 — Sat, 04 May 2024 15:57:53 GMT

hi @Dale2222

May I suggest you try re-freshing the card

Main Menu -> Settings -> System Info scroll across to the viewing card & click on 'setup'

Then click on the button (the whole message) which ends 'Use this option to trigger a callback'

This isn't a call back as such but initiates a refresh of the viewing card - be aware it may take some time to have any effect

topic Pay for cinema. It says upgrade. Its happened before and was solved via remote control in Sky Q

Pay for cinema. It says upgrade. Its happened before and was solved via remote control

Re: Pay for cinema. It says upgrade. Its happened before and was solved via remote control