Remor note connecting to box properly

Farmer1960 — Thu, 02 May 2024 10:15:02 GMT

Remote not connecting properly to box, changed remote issue still the same

Re: Remor note connecting to box properly

oldfella — Thu, 02 May 2024 10:20:45 GMT

@Farmer1960 wrote:

Remote not connecting properly to box, changed remote issue still the same

Hi @Farmer1960

First reboot your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

Re: Remor note connecting to box properly

Farmer1960 — Thu, 02 May 2024 11:02:51 GMT

Thanks very much it has worked.

topic Re: Remor note connecting to box properly in Sky Q

Remor note connecting to box properly

Re: Remor note connecting to box properly

Re: Remor note connecting to box properly