https://helpforum.sky.com/t5/Sky-Q/Missed-appointment/m-p/4633250#M643566 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4041323">@Jonk1</a>&nbsp;wrote:<BR /> <P>Hi All, I received a message today stating that the engineer couldn't make it to my installation - this is ok as unexpected things happen, however the tracking information in my Sky suggests that a missed appointment is expected to be fulfilled on the same day or next day if that isn't possible - I also received a note saying that I would be treated as a priority case and that I should book online.&nbsp;</P> <P>The next available date is +1 month after the expected installation date - is this really the best option available to me?&nbsp;</P> <P>Many thanks</P> <HR /></BLOCKQUOTE> <P>All down to Sky and Workload&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4041323">@Jonk1</a>&nbsp;</P> <P>All you can hope is that you get a cancellation.</P> Wed, 01 May 2024 17:48:28 GMT oldfella 2024-05-01T17:48:28Z https://helpforum.sky.com/t5/Sky-Q/Missed-appointment/m-p/4633249#M643565 <P>Hi All, I received a message today stating that the engineer couldn't make it to my installation - this is ok as unexpected things happen, however the tracking information in my Sky suggests that a missed appointment is expected to be fulfilled on the same day or next day if that isn't possible - I also received a note saying that I would be treated as a priority case and that I should book online.&nbsp;</P><P>The next available date is +1 month after the expected installation date - is this really the best option available to me?&nbsp;</P><P>Many thanks</P> Wed, 01 May 2024 17:46:36 GMT https://helpforum.sky.com/t5/Sky-Q/Missed-appointment/m-p/4633249#M643565 Jonk1 2024-05-01T17:46:36Z https://helpforum.sky.com/t5/Sky-Q/Missed-appointment/m-p/4633250#M643566 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4041323">@Jonk1</a>&nbsp;wrote:<BR /> <P>Hi All, I received a message today stating that the engineer couldn't make it to my installation - this is ok as unexpected things happen, however the tracking information in my Sky suggests that a missed appointment is expected to be fulfilled on the same day or next day if that isn't possible - I also received a note saying that I would be treated as a priority case and that I should book online.&nbsp;</P> <P>The next available date is +1 month after the expected installation date - is this really the best option available to me?&nbsp;</P> <P>Many thanks</P> <HR /></BLOCKQUOTE> <P>All down to Sky and Workload&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4041323">@Jonk1</a>&nbsp;</P> <P>All you can hope is that you get a cancellation.</P> Wed, 01 May 2024 17:48:28 GMT https://helpforum.sky.com/t5/Sky-Q/Missed-appointment/m-p/4633250#M643566 oldfella 2024-05-01T17:48:28Z