topic Paramount + on q mini box in Sky Q

Paramount + on q mini box

MARWOOD68 — Mon, 29 Apr 2024 12:34:05 GMT

Just got a new sky q box and mini box. Paramount + just won't work on the mini box, pretends to have content, but then says, "no content of that type available", also can't find out where to download the app in the mini box. Works fine on main box and the two are connected

Re: Paramount + on q mini box

oldfella — Mon, 29 Apr 2024 12:36:17 GMT

@MARWOOD68 wrote:

Just got a new sky q box and mini box. Paramount + just won't work on the mini box, pretends to have content, but then says, "no content of that type available", also can't find out where to download the app in the mini box. Works fine on main box and the two are connected

Hi @MARWOOD68

First try rebooting the main Q box and then when this is completely back up and running reboot the mini.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Reboot the mini as above.

Re: Paramount + on q mini box

MARWOOD68 — Mon, 29 Apr 2024 13:02:22 GMT

just tried all of that and it's still not working.

now claiming on the mini box that I haven't got subscriptions and not recognising my account, despite the fact that the two boxes are showing as connected

main box still working