topic Re: I had sky cancel my connection appointment at the very last minute when waiting until 5pm. in Sky Q https://helpforum.sky.com/t5/Sky-Q/I-had-sky-cancel-my-connection-appointment-at-the-very-last-minute-when-waiting-until-5pm/m-p/4631142#M643334 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4039249">@Abdul771</a>&nbsp;</P> <P>Unfortunately if the engineer has been held up on earlier appointments these things happen and attendance can't be guaranteed.&nbsp;</P> Mon, 29 Apr 2024 11:42:07 GMT Daniel0210 2024-04-29T11:42:07Z I had sky cancel my connection appointment at the very last minute when waiting until 5pm. https://helpforum.sky.com/t5/Sky-Q/I-had-sky-cancel-my-connection-appointment-at-the-very-last-minute-when-waiting-until-5pm/m-p/4631136#M643332 <P>Sky gave me a time slot of between 12pm and 5pm and then called at 4.55pm to rearrange my installation. How can I contact them to make sure they don't cancel on me again?</P> Mon, 29 Apr 2024 11:37:21 GMT https://helpforum.sky.com/t5/Sky-Q/I-had-sky-cancel-my-connection-appointment-at-the-very-last-minute-when-waiting-until-5pm/m-p/4631136#M643332 Abdul771 2024-04-29T11:37:21Z Re: I had sky cancel my connection appointment at the very last minute when waiting until 5pm. https://helpforum.sky.com/t5/Sky-Q/I-had-sky-cancel-my-connection-appointment-at-the-very-last-minute-when-waiting-until-5pm/m-p/4631142#M643334 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4039249">@Abdul771</a>&nbsp;</P> <P>Unfortunately if the engineer has been held up on earlier appointments these things happen and attendance can't be guaranteed.&nbsp;</P> Mon, 29 Apr 2024 11:42:07 GMT https://helpforum.sky.com/t5/Sky-Q/I-had-sky-cancel-my-connection-appointment-at-the-very-last-minute-when-waiting-until-5pm/m-p/4631142#M643334 Daniel0210 2024-04-29T11:42:07Z Re: I had sky cancel my connection appointment at the very last minute when waiting until 5pm. https://helpforum.sky.com/t5/Sky-Q/I-had-sky-cancel-my-connection-appointment-at-the-very-last-minute-when-waiting-until-5pm/m-p/4631153#M643336 <P>I have been advised that I have been put on priority for the next Install.</P><P>&nbsp;</P><P>Does that mean anything?</P> Mon, 29 Apr 2024 11:54:34 GMT https://helpforum.sky.com/t5/Sky-Q/I-had-sky-cancel-my-connection-appointment-at-the-very-last-minute-when-waiting-until-5pm/m-p/4631153#M643336 Abdul771 2024-04-29T11:54:34Z Re: I had sky cancel my connection appointment at the very last minute when waiting until 5pm. https://helpforum.sky.com/t5/Sky-Q/I-had-sky-cancel-my-connection-appointment-at-the-very-last-minute-when-waiting-until-5pm/m-p/4631155#M643337 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4039249">@Abdul771</a>&nbsp;</P> <P>I've not personally heard of that but I suppose unless you're the first job of the day there's always the possibility of a delay.&nbsp;</P> Mon, 29 Apr 2024 11:56:54 GMT https://helpforum.sky.com/t5/Sky-Q/I-had-sky-cancel-my-connection-appointment-at-the-very-last-minute-when-waiting-until-5pm/m-p/4631155#M643337 Daniel0210 2024-04-29T11:56:54Z