topic Re: Netflix in Sky Q

Netflix

JoHeron1 — Mon, 29 Apr 2024 10:35:01 GMT

Hi.

I pay for Netflix through sky q.

I used to be able to use the same login details on tvs that are not connected to sky but it doesn't seem to be working now.

Has anyone else had the same problem? Does this mean that I now need to pay for a different netflix account to use on the TV.

Thank you.

Re: Netflix

oldfella — Mon, 29 Apr 2024 10:38:30 GMT

@JoHeron1 wrote:

Hi.

I pay for Netflix through sky q.

I used to be able to use the same login details on tvs that are not connected to sky but it doesn't seem to be working now.

Has anyone else had the same problem? Does this mean that I now need to pay for a different netflix account to use on the TV.

Thank you.

Hi @JoHeron1

You should be able to use your Sky Netflix on any device that has the Netflix App.

Subject of course to number of Screens you are using in accordance with your Netflix subscription.

Re: Netflix

JoHeron1 — Mon, 29 Apr 2024 10:46:17 GMT

Thank you. It Let's me log in but then says continue set up and won't let me go any further without setting up payment.

Re: Netflix

oldfella — Mon, 29 Apr 2024 10:50:46 GMT

@JoHeron1 wrote:

Thank you. It Let's me log in but then says continue set up and won't let me go any further without setting up payment.

Hi @JoHeron1

Is the device you are trying to use on your Home Network?

See the following link

https://www.sky.com/help/articles/sharing-your-netflix-account

Re: Netflix

JoHeron1 — Mon, 29 Apr 2024 11:00:42 GMT

Thank you for your help. I will give it a go.

Re: Netflix

JoHeron1 — Mon, 29 Apr 2024 14:13:23 GMT

Thank you. I contacted netflix in the end and they reset my email address and I changed my password. All working again now.