topic Re: No Satellite Signal in Sky Q

No Satellite Signal

FATBOYSFATARMY — Sun, 28 Apr 2024 15:49:24 GMT

Loss of Signal / Intermittent signal since last Wednesday

Followed the troubleshooting guide, issue is still intermittent, now no signal

Signal can be lost for 2 mins, Hours or even a full evening usually happens after watching Sky with no issues for a good few hours.

Re: No Satellite Signal

Daniel0210 — Sun, 28 Apr 2024 15:50:24 GMT

If a message is displaying ”No signal” it tends to be from your TV not being on the correct input (check the HDMI cable between the Sky Q box and your TV)

Any “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

Re: No Satellite Signal

FATBOYSFATARMY — Sun, 28 Apr 2024 15:57:28 GMT

Tried the connections all appear good

As stated its the Satellite signal, My guess now it's either the box or the dish is not aligned up.

Unsure why I would be able to watch tv with no issues for hours then lose signal though.