topic Re: Can’t access Netflix or Paramount + in Sky Q

Can’t access Netflix or Paramount +

LWGray — Sat, 27 Apr 2024 00:09:53 GMT

I get error messages when trying to access Paramount + or Netflix.

Re: Can’t access Netflix or Paramount +

Daniel0210 — Sat, 27 Apr 2024 04:05:09 GMT

@LWGray

Which TV platform do you have?

Re: Can’t access Netflix or Paramount +

nolte — Sat, 27 Apr 2024 08:05:28 GMT

What does the error message say?

Is there an error number associated with the error?

Are you on sky q, sky glass, or sky stream?

Re: Can’t access Netflix or Paramount +

LWGray — Sat, 27 Apr 2024 09:13:35 GMT

LG Smart TV. Both apps used to work until my latest change of my Sky package.

Re: Can’t access Netflix or Paramount +

MarkGoldsmith — Sat, 27 Apr 2024 09:19:38 GMT

@LWGray wrote:
I get error messages when trying to access Paramount + or Netflix.

What changes did you make to your Sky package?

Re: Can’t access Netflix or Paramount +

LWGray — Sat, 27 Apr 2024 09:21:20 GMT

Paramount plus gives 406 Not Acceptable

Netflix simply keeps searching for Netflix.

If I don't go through the Sky Box Netflix comes up on my TV via the Smart TV.

Re: Can’t access Netflix or Paramount +

LWGray — Sat, 27 Apr 2024 09:23:31 GMT

Sky phoned to give me a new package that included Paramount+ and Netflix and Sky Cinema.

Re: Can’t access Netflix or Paramount +

MarkGoldsmith — Sat, 27 Apr 2024 09:44:45 GMT

And what Sky TV service do you have (+, Q or Stream)? As you have posted this on the What's On board rather than the board for the specific TV platform?

Re: Can’t access Netflix or Paramount +

LWGray — Sat, 27 Apr 2024 13:30:06 GMT

I can see no forums for specific TV or Sky setups. The my sky app gives just the one thread. And even that requires a lot of digging to find.

Re: Can’t access Netflix or Paramount +

caesarome — Sat, 27 Apr 2024 15:11:57 GMT

What TV service do you have ?

Re: Can’t access Netflix or Paramount +

LWGray — Sun, 28 Apr 2024 12:29:35 GMT

Don't understand. I've got a broadband connection and a sky box with a satellite dish.

For some reason Netflix won't play through the Sky box and Paramount + although the app boots up won't play anything because it says that none of their shows are available in my region, ie Essex.

Both Netflix and Paramount+ will play if I by pass the Sky box and just use the LG smart tv's system.

Sky is looking redundant.