https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4630233#M643153 <P>Viewing card&nbsp;</P><P>Message says to insert the card with chip facing up, it is and still will not let me pause a programme or use apps or access recordings.</P><P>How do you fix this?</P> Sun, 28 Apr 2024 11:49:52 GMT Lynne16 2024-04-28T11:49:52Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4630233#M643153 <P>Viewing card&nbsp;</P><P>Message says to insert the card with chip facing up, it is and still will not let me pause a programme or use apps or access recordings.</P><P>How do you fix this?</P> Sun, 28 Apr 2024 11:49:52 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4630233#M643153 Lynne16 2024-04-28T11:49:52Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4630822#M643278 <P>Hi there, &nbsp;<SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4038374">@Lynne16</a></SPAN>. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Mon, 29 Apr 2024 07:11:02 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4630822#M643278 Addie15 2024-04-29T07:11:02Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4632784#M643505 <P>We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Wed, 01 May 2024 07:17:47 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4632784#M643505 Mr+Flibbles+86 2024-05-01T07:17:47Z