topic Re: Error Code 2130 on Discovery + UHD in Sky Q

Error Code 2130 on Discovery + UHD

Eurosceptic — Sat, 27 Apr 2024 20:18:34 GMT

Trying watch tge Villa v Chelsea game on the Discovery app on Firestick. (Have access via Sky contract. Also have TNT Sporrs and UHD etc)

There are two stresms showing for this game, one of which is UHD. I have 4K enabled Firestick and Samsung QLED TV.

The error message only displayed if I select the UHD stream. Although I've never seen this error message b4, it may be this is first time I've selected UHD?

Any ideas greatly appreciated.

Thanks

Re: Error Code 2130 on Discovery + UHD

Eurosceptic — Sat, 27 Apr 2024 20:19:37 GMT

Error code 21030

Sorry

Re: Error Code 2130 on Discovery + UHD

ThePope27 — Sun, 28 Apr 2024 00:37:04 GMT

Hi @Eurosceptic,

This is a sky q forum so you probably won't get many replies, but have you tried clearing the cache of the Discovery+ application ?

Re: Error Code 2130 on Discovery + UHD

Eurosceptic — Sun, 28 Apr 2024 09:14:33 GMT

Thanks. I'll try that.

Re: Error Code 2130 on Discovery + UHD

best+of+the+best — Sun, 28 Apr 2024 10:24:01 GMT

@Eurosceptic wrote:
Hi

Trying watch tge Villa v Chelsea game on the Discovery app on Firestick. (Have access via Sky contract. Also have TNT Sporrs and UHD etc)

There are two stresms showing for this game, one of which is UHD. I have 4K enabled Firestick and Samsung QLED TV.

The error message only displayed if I select the UHD stream. Although I've never seen this error message b4, it may be this is first time I've selected UHD?

Any ideas greatly appreciated.

Thanks

Hi @Eurosceptic is a this what you are getting on your Firetv Stick even when choosing a different UHD video

I've selected the Aston Villa v Chelsea match played yesterday via Discovery+ app on my Firetvstick after messing with the Display and Audio settings on the FireTvStick I can get it to work as it should.

1. Make sure your FireTv Stick is updated to the latest Fire OS

2. Display and Audio

Display Automatic (up to 4k Ultra HD)

Match Original Frame Rate (On)

Dynamic Range Settings (Disable HDR)

You should still get Dolby Atmos

So disable HDR on your FireTv Stick and the video will play also got the Dolby Atmos bottom right corner.

Re: Error Code 2130 on Discovery + UHD

Eurosceptic — Sun, 28 Apr 2024 10:48:17 GMT

Thanks. V helpful. Just curious why you need to disable HDR on the Firestick?

Re: Error Code 2130 on Discovery + UHD

ThePope27 — Sun, 28 Apr 2024 14:21:26 GMT

@Eurosceptic,

Could just be a limitation of the firestick,

I have a Fire TV cube and it works perfectly. Same on my Apple TV.