topic To not working in Sky Q

To not working

Momoeded — Sat, 27 Apr 2024 07:52:21 GMT

I cannot get my channel 167 up on my TV

it's never happened before I put the no in and I've also gone on to to guide and scrolled down to the channel still doesn't work can anyone help

Re: To not working

Daniel0210 — Sat, 27 Apr 2024 08:06:16 GMT

@Momoeded

Never watched it. I've just flicked over to that channel and it's working fine here on Sky Q.

Perhaps try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Re: To not working

oldfella — Sat, 27 Apr 2024 08:06:44 GMT

@Momoeded wrote:

Tv

I cannot get my channel 167 up on my TV

it's never happened before I put the no in and I've also gone on to to guide and scrolled down to the channel still doesn't work can anyone help

Hi @Momoeded

Thats Disc.Science.

Working OK here.

Have you tried rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.