Series link keeps cancelling

GRU22 — Thu, 25 Apr 2024 20:13:07 GMT

Hi guys any idea how too fix the series link issue.

It's cancelled my links on a number of channels l, or its recorded old episodes.

I've tried removing link and putting it back on?

Re: Series link keeps cancelling

oldfella — Thu, 25 Apr 2024 20:48:06 GMT

@GRU22 wrote:

Hi guys any idea how too fix the series link issue.

It's cancelled my links on a number of channels l, or its recorded old episodes.

I've tried removing link and putting it back on?

Hi @GRU22

The majority of series link failures or repeats are normally down to the Host Broadcaster coding incorrect link information. Main line channels however don't often make mistakes.

You could try the following procedure.

First make a note of all your series links in ~Recordings - Scheduled.

Then first remove just the series link from each scheduled recording. ( Don't remove or cancel the recording at this stage, just remove the series link)

After you have removed all the series links then Cancel every scheduled recording.

Once the scheduled section is completely empty reboot the Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Once the box is completely back up and running re add all your series links.

See how it goes.

Re: Series link keeps cancelling

GRU22 — Sat, 27 Apr 2024 06:04:38 GMT

Thank you, that looks to have worked on a couple of recordings.

Cheers for replying to my post, great help.

topic Series link keeps cancelling in Sky Q

Series link keeps cancelling

Re: Series link keeps cancelling

Re: Series link keeps cancelling