https://helpforum.sky.com/t5/Sky-Q/Lost-subscription/m-p/4627983#M642725 <P>Do you currently subscribe to Sky TV or did you cancel it ?</P> Thu, 25 Apr 2024 15:19:10 GMT caesarome 2024-04-25T15:19:10Z https://helpforum.sky.com/t5/Sky-Q/Lost-subscription/m-p/4627968#M642721 <P>I have not used Sky for a few weeks. I have a message saying that I need a subscription&nbsp;</P> Thu, 25 Apr 2024 15:07:46 GMT https://helpforum.sky.com/t5/Sky-Q/Lost-subscription/m-p/4627968#M642721 Richard112 2024-04-25T15:07:46Z https://helpforum.sky.com/t5/Sky-Q/Lost-subscription/m-p/4627983#M642725 <P>Do you currently subscribe to Sky TV or did you cancel it ?</P> Thu, 25 Apr 2024 15:19:10 GMT https://helpforum.sky.com/t5/Sky-Q/Lost-subscription/m-p/4627983#M642725 caesarome 2024-04-25T15:19:10Z https://helpforum.sky.com/t5/Sky-Q/Lost-subscription/m-p/4628014#M642730 <P>I have not cancelled my subscription&nbsp;</P> Thu, 25 Apr 2024 16:01:28 GMT https://helpforum.sky.com/t5/Sky-Q/Lost-subscription/m-p/4628014#M642730 Richard112 2024-04-25T16:01:28Z https://helpforum.sky.com/t5/Sky-Q/Lost-subscription/m-p/4628106#M642745 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4036200">@Richard112</a>,</P><P>Try callback on your sky q box as the Entitlements on the card might have expired and the EMM was missed to renew the entitlements on the card if it's been turned off for a while</P><P>&nbsp;</P><P>Navigate to Home, then proceed to Settings and click on System Info. Once there, locate and highlight the Viewing Card Number section. Next, select the Setup option on the right-hand side. Finally, choose "Use this option" to initiate a callback.</P> Thu, 25 Apr 2024 17:42:27 GMT https://helpforum.sky.com/t5/Sky-Q/Lost-subscription/m-p/4628106#M642745 ThePope27 2024-04-25T17:42:27Z