topic Re: Sky mini box remote in Sky Q

Sky mini box remote

Jaymz — Tue, 23 Apr 2024 19:07:26 GMT

Sky remote won't connect to mini box after reset?

Re: Sky mini box remote

oldfella — Tue, 23 Apr 2024 19:29:25 GMT

@Jaymz wrote:

Sky remote won't connect to mini box after reset?

First reboot the mini.

To reboot press Standby on your mini remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your mini remote or if this is not working press the standby button on the front of the mini box (Amber led)

note: some features may take up to 5 minutes to return.

If the Remote is still not connecting.

With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

Re: Sky mini box remote

Jaymz — Tue, 23 Apr 2024 19:32:12 GMT

Thank you but I've tried all of that 👍

Re: Sky mini box remote

oldfella — Tue, 23 Apr 2024 19:38:28 GMT

@Jaymz wrote:

Thank you but I've tried all of that 👍

Hi @Jaymz

How did you switch on the mini after the reboot?

Re: Sky mini box remote

Jaymz — Tue, 23 Apr 2024 19:41:34 GMT

The amber light.

when the box boots up now it asks if it's the first time I've connected it.

The remote won't connect to the box for me to do anything

Re: Sky mini box remote

oldfella — Tue, 23 Apr 2024 19:43:51 GMT

@Jaymz wrote:

The amber light.

when the box boots up now it asks if it's the first time I've connected it.

The remote won't connect to the box for me to do anything

What reset did you do on the mini and why @Jaymz ?