https://helpforum.sky.com/t5/Sky-Q/Remote-control-problem/m-p/4626120#M642444 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4034463">@Angust</a>&nbsp; &nbsp;Have you power rebooted your Sky Q box, just in case it is frozen? When you press the "?" remote button does the led light up? It may have lost its pairing so I would try resetting it by holding down 7 &amp; 9 until the led flashes 4 times. Using line of sight, try the remote now.</P> Tue, 23 Apr 2024 14:21:55 GMT MightyQuinn 2024-04-23T14:21:55Z https://helpforum.sky.com/t5/Sky-Q/Remote-control-problem/m-p/4626118#M642442 <P>Cannot switch my sky box on from remote control. Got tv on but remote not working. Have changed batteries on remote and checked all connections</P> Tue, 23 Apr 2024 14:16:43 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control-problem/m-p/4626118#M642442 Angust 2024-04-23T14:16:43Z https://helpforum.sky.com/t5/Sky-Q/Remote-control-problem/m-p/4626120#M642444 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4034463">@Angust</a>&nbsp; &nbsp;Have you power rebooted your Sky Q box, just in case it is frozen? When you press the "?" remote button does the led light up? It may have lost its pairing so I would try resetting it by holding down 7 &amp; 9 until the led flashes 4 times. Using line of sight, try the remote now.</P> Tue, 23 Apr 2024 14:21:55 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control-problem/m-p/4626120#M642444 MightyQuinn 2024-04-23T14:21:55Z