https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-box-has-a-red-light-in-continuously-and-the-remote-does-not-work-Help/m-p/4623907#M642060 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4032280">@Chutton</a>&nbsp;wrote:<BR /> <P>I have a problem with my q box. The red light stays on but the remote does not work and I cannot get to any screen. The TV switches on but on to free view. Then nothing works. I've rebooted both the internet and the sky q box. Help</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4032280">@Chutton</a>&nbsp;</P> <P>Have you tried pressing the Standby button (Amber led) on the front of the Q box.<BR />If this turns the Q box on <BR />With the Q box on with green led try completly resetting your Bluetooth remote. <BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair to TV.</P> Sat, 20 Apr 2024 18:05:27 GMT oldfella 2024-04-20T18:05:27Z https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-box-has-a-red-light-in-continuously-and-the-remote-does-not-work-Help/m-p/4623881#M642054 <P>I have a problem with my q box. The red light stays on but the remote does not work and I cannot get to any screen. The TV switches on but on to free view. Then nothing works. I've rebooted both the internet and the sky q box. Help</P> Sat, 20 Apr 2024 17:35:00 GMT https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-box-has-a-red-light-in-continuously-and-the-remote-does-not-work-Help/m-p/4623881#M642054 Chutton 2024-04-20T17:35:00Z https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-box-has-a-red-light-in-continuously-and-the-remote-does-not-work-Help/m-p/4623907#M642060 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4032280">@Chutton</a>&nbsp;wrote:<BR /> <P>I have a problem with my q box. The red light stays on but the remote does not work and I cannot get to any screen. The TV switches on but on to free view. Then nothing works. I've rebooted both the internet and the sky q box. Help</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4032280">@Chutton</a>&nbsp;</P> <P>Have you tried pressing the Standby button (Amber led) on the front of the Q box.<BR />If this turns the Q box on <BR />With the Q box on with green led try completly resetting your Bluetooth remote. <BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair to TV.</P> Sat, 20 Apr 2024 18:05:27 GMT https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-box-has-a-red-light-in-continuously-and-the-remote-does-not-work-Help/m-p/4623907#M642060 oldfella 2024-04-20T18:05:27Z https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-box-has-a-red-light-in-continuously-and-the-remote-does-not-work-Help/m-p/4888493#M684743 <P>Any joy with this? It happens to me daily and kills my mini boxes too? Tried resetting the remote, tried turning on off the sky box which makes it comes back on but it happens the day after.&nbsp;</P> Tue, 21 Jan 2025 17:34:53 GMT https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-box-has-a-red-light-in-continuously-and-the-remote-does-not-work-Help/m-p/4888493#M684743 PD86 2025-01-21T17:34:53Z https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-box-has-a-red-light-in-continuously-and-the-remote-does-not-work-Help/m-p/4907403#M687332 <P>Hello I'm having the same problem. I've had my sky q box and remote less than one month&nbsp;</P> Tue, 11 Feb 2025 08:48:41 GMT https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-box-has-a-red-light-in-continuously-and-the-remote-does-not-work-Help/m-p/4907403#M687332 Sue178 2025-02-11T08:48:41Z