topic Re: Hard disk reset needed in Sky Q

Hard disk reset needed

Jo_Thompson — Sat, 20 Apr 2024 16:05:35 GMT

Every time I go on holiday, when I return my recordings have failed and the only way for recordings to start working again is to reset hard drive. My son stays when I'm away but rarely watches TV as he is a gamer. What could he be doing inadvertently to cause this sky q issue.

Re: Hard disk reset needed

oldfella — Sat, 20 Apr 2024 16:14:31 GMT

@Jo_Thompson wrote:

Every time I go on holiday, when I return my recordings have failed and the only way for recordings to start working again is to reset hard drive. My son stays when I'm away but rarely watches TV as he is a gamer. What could he be doing inadvertently to cause this sky q issue.

Turning the Q box off at the mains??? @Jo_Thompson

Re: Hard disk reset needed

Jo_Thompson — Sat, 20 Apr 2024 21:35:23 GMT

No @oldfella he doesn't turn anything off. The only thing he does is bash the Internet when gaming. I wondered if that meant the Sky q box might be de-prioritised, but not sure that's even a thing!

Re: Hard disk reset needed

Laing1 — Sun, 21 Apr 2024 10:16:07 GMT

@Jo_Thompson wrote:

No @oldfella he doesn't turn anything off. The only thing he does is bash the Internet when gaming. I wondered if that meant the Sky q box might be de-prioritised, but not sure that's even a thing!

@Jo_Thompson the internet has nothing to do with recording as they are made from the live programmes which arrive at the box by satellite

If you have to reset the hard drive it may be a hard drive problem try looking at the link below

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-recordings-and-downloads