topic Re: Chicago fire in Sky Q

Chicago fire

Lynette3 — Fri, 19 Apr 2024 17:24:59 GMT

Why does my sky q freeze up half way watching the new series of Chicago fire, happened in first 2 episodes already, have to turn box off and reset each time, but still unable to continue with episode.

Re: Chicago fire

Daniel0210 — Fri, 19 Apr 2024 17:29:51 GMT

@Lynette3

Downloads or recordings? We've watched the first two episodes (recorded) without a problem.

Re: Chicago fire

Lynette3 — Fri, 19 Apr 2024 17:52:03 GMT

Recorded

Re: Chicago fire

Daniel0210 — Fri, 19 Apr 2024 18:00:52 GMT

@Lynette3

What about the other Chicago franchise's if you record those too? Does it do the same if watching it live?

Re: Chicago fire

Lynette3 — Fri, 19 Apr 2024 18:23:17 GMT

No, it doesn't happen to Chicago med

Re: Chicago fire

caesarome — Fri, 19 Apr 2024 18:44:13 GMT

Are you recording the early morning broadcasts, if so try recording the evening ones instead to see if the same thing happens.

Re: Chicago fire

Lynette3 — Fri, 19 Apr 2024 21:23:32 GMT

It records them on evening

Re: Chicago fire

Daniel0210 — Sat, 20 Apr 2024 07:36:16 GMT

@Lynette3

I've seen no other posts about recordings of Chicago Fire or indeed any recording problems of just of one programme so seems like an issue with your set up/ dish.

Re: Chicago fire

Lynette3 — Sun, 21 Apr 2024 17:22:40 GMT

I deleted the recorded version, then downloaded it, was able to watch it fine this time, thx

Re: Chicago fireMy sky q won't link Chicag fire, but links pd ans med

Del1954 — Sat, 04 May 2024 02:02:03 GMT

My sky won't link Chicago Fire, but links med and pd, sort it out I'm paying a fortune for your broadcast

Re: Chicago fireMy sky q won't link Chicag fire, but links pd ans med

Daniel0210 — Sat, 04 May 2024 04:48:27 GMT

@Del1954

Same here. You may want to notify the Viewer Relations Team by emailing them at viewerR@sky.uk

Re: Chicago fireMy sky q won't link Chicag fire, but links pd ans med

Invisiblename — Sat, 04 May 2024 06:52:44 GMT

@Del1954 wrote:
My sky won't link Chicago Fire, but links med and pd, sort it out I'm paying a fortune for your broadcast

This is a user helps user forum, not sure what you expect us to do?

Re: Chicago fire

Ray+Keenan — Sat, 04 May 2024 09:58:06 GMT

I had a real problem with series links and the Chicago franchise this series, namely that it would not series link. All three shows would not pick up their series link no matter how many times i reset them. I emailed the viewers email and because apparently their series links worked fine, they couldn't help (also had an issue with Fire Country and the fact it kept setting the series link for the repeat and not the new episode funnily enough also shown on Sky Witness channel)

What seemed to do the trick for me is resetting the series link for the early hours airings of the new episodes- ie 1am Friday morning etc and those links work fine for me. So maybe instead of setting the link for the 9pm Friday evening broadcast, set the link for the 2am Friday morning airing instead and see if that helps?