topic Re: I need a password for my wife to access the account in Sky Q

I need a password for my wife to access the account

James+McCormick — Fri, 19 Apr 2024 16:27:00 GMT

My wife needs access to the account as I no longer live at the property. Could you please help ?

Re: I need a password for my wife to access the account

PandJ2020 — Fri, 19 Apr 2024 16:31:41 GMT

@James+McCormick wrote:
Could you please help ?

You're asking other customers here, not Sky.

The account holder should have a telephone password for authorization when calling - that password can be given to someone else but the account holder can only make certain changes, e.g. someone else cannot cancel the account.

Re: I need a password for my wife to access the account

sky+veteran — Fri, 19 Apr 2024 16:34:16 GMT

Hi @James+McCormick You should set up your wife as an additional user with her own user id and password.

1. Go to My details | md-var1 (sky.com)

2. Manage additional users

3. Add her as an Authorised Sky ID

Re: I need a password for my wife to access the account

FordPuma2020 — Fri, 19 Apr 2024 17:30:00 GMT

Hi @James+McCormick

You can create her new account Sky iD help | Sky Help | Sky.com

Once signed in to her new account, you can link it Sky - Sign up