https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4622389#M641797 <P>Im already suscribed to sky cinema, ive tried to watch a movie tonight and its asking me to upgrade... as i say im already suscribed. Tried to reboot and nothing</P> Thu, 18 Apr 2024 22:36:33 GMT marnielmc 2024-04-18T22:36:33Z https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4622389#M641797 <P>Im already suscribed to sky cinema, ive tried to watch a movie tonight and its asking me to upgrade... as i say im already suscribed. Tried to reboot and nothing</P> Thu, 18 Apr 2024 22:36:33 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4622389#M641797 marnielmc 2024-04-18T22:36:33Z https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4622393#M641800 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3743012">@marnielmc</a>&nbsp;</P><P>&nbsp;</P><P>Try this</P><P><SPAN><BR />Click the Home button, then proceed to Settings and click on System Info. Once there, locate and highlight the Viewing Card Number section. Next, select the Setup option on the right-hand side. Finally, choose "Use this option" to initiate a callback.</SPAN></P> Thu, 18 Apr 2024 22:43:23 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4622393#M641800 ThePope27 2024-04-18T22:43:23Z