I can’t record any thing from terrestrial or sky tv and can’t access any previously recorded progran

Frozendealz1 — Tue, 16 Apr 2024 18:41:51 GMT

Can't record and review any recordings

Re: I can’t record any thing from terrestrial or sky tv and can’t access any previously recorded pro

oldfella — Tue, 16 Apr 2024 18:58:09 GMT

@Frozendealz1 wrote:

Can't record and review any recordings

You may have a Hard drive issue.

Work through the following link
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
If you have to order a new Q box this usually means a doorstep swap.
Don’t forget to keep your viewing card from the failed box if you order a replacement. Also if the box you are replacing is a 2TB there are two versions of power supply. One has a standard C7 (figure of eight) power lead socket in the back of the Q box. The other has a separate power supply. Although this still has the C7 power lead into the power supply there is a multi pin Din power socket in the Q box for connecting the power supply. Make sure that the replacement box has the power supply included if the Q box has the orange coded multi pin din socket in the back of the Q box.

topic I can’t record any thing from terrestrial or sky tv and can’t access any previously recorded progran in Sky Q

I can’t record any thing from terrestrial or sky tv and can’t access any previously recorded progran

Re: I can’t record any thing from terrestrial or sky tv and can’t access any previously recorded pro