topic No email for sky in Sky Q

No email for sky

Jesscat — Tue, 16 Apr 2024 16:20:53 GMT

Iam having sky q installed and have communal dish which belongs to the council they have asked me for email address for sky as they want confirmation that any damage done they will be responsible for I have rang sky but say they don't have email address.What can I do please

Re: No email for sky

ThePope27 — Tue, 16 Apr 2024 16:57:49 GMT

I guess it could be sent to

CRSupport@bsky b.com

Re: No email for sky

MightyQuinn — Tue, 16 Apr 2024 17:32:52 GMT

Hi @Jesscat As it is business to business you could try https://skyforbusiness.sky.com/sb/portal/business/uk/terms_and_conditions/contact_us

Re: No email for sky

ThePope27 — Tue, 16 Apr 2024 20:04:19 GMT

Hi @MightyQuinn,

It wouldn't be B2B as it's a domestic subscription not a commercial 🙂

Re: No email for sky

MightyQuinn — Tue, 16 Apr 2024 20:12:51 GMT

Hi @ThePope27 So you consider your local Council as being domestic 😀

Re: No email for sky

ThePope27 — Tue, 16 Apr 2024 20:19:07 GMT

@MightyQuinn

I can see you point it's inbetween being domestic and commercial as the end user is a domestic user but the dish would technically be business...

I would give them the domestic complaints email address and the business one, they can decide which one to contact in the unlikely event of damage to the dish which they won't even touch. They would only touch the dSCR you would hope.