topic Re: How do I get a Sky Q box that supports 4K in Sky Q

How do I get a Sky Q box that supports 4K

Dawn44 — Mon, 15 Apr 2024 18:43:34 GMT

I've just upgraded from Sky+ to SkyQ but have found it doesn't support 4K. Is there a SkyQ box that does support this? And how do I get one? Thanks

Re: How do I get a Sky Q box that supports 4K

Laing1 — Mon, 15 Apr 2024 19:15:23 GMT

@Dawn44 wrote:

I've just upgraded from Sky+ to SkyQ but have found it doesn't support 4K. Is there a SkyQ box that does support this? And how do I get one? Thanks

@Dawn44 have look at the link below and let us know which Sky Q box you have,

If you can't get 4K at all it would likely be the 32Cxx in which case you would need to contact Sky

https://www.sky.com/help/articles/sky-software-updates

Re: How do I get a Sky Q box that supports 4K

MightyQuinn — Mon, 15 Apr 2024 19:35:57 GMT

Hi @Dawn44 Subscribing to UHD is a good start, while you are ordering this tell them you need a UHD box.

Re: How do I get a Sky Q box that supports 4K

Dawn44 — Tue, 16 Apr 2024 08:17:03 GMT

Thank you - I've just done that and you are correct I have 32C00A. I'll contact Sky. Thanks