topic Re: I can't get discovery+ in Sky Q

I can't get discovery+

Etheridg — Sun, 14 Apr 2024 17:03:33 GMT

ive had tnt sports a while now I paid £18per month,so I should get discovery plus for free,I just rung up sky+she sent me a link,It says go to my sky,then it says browse shop,they haven't got that,you've got sky shop?I pressed on that+discovery plus isn't there?this isn't gd,why make it so frustrating?you've depressed the hell out of me,you've got it wrong,**bleep** off with you!help,I'm John

Re: I can't get discovery+

oldfella — Sun, 14 Apr 2024 17:34:24 GMT

@Etheridg wrote:

ive had tnt sports a while now I paid £18per month,so I should get discovery plus for free,I just rung up sky+she sent me a link,It says go to my sky,then it says browse shop,they haven't got that,you've got sky shop?I pressed on that+discovery plus isn't there?this isn't gd,why make it so frustrating?you've depressed the hell out of me,you've got it wrong,**bleep** off with you!help,I'm John

Hi @Etheridg

Having TNT Sports has no bearing on Discovery plus.

If you have Sky Q then Discovery plus is free to all users but must be Subscribed through Sky Marketplace and activated.

If you have Sky Q and subscribe to TNT Sports by paying Sky for your subscription the Discovery plus is upgraded to Premium provided it has been correctly subscribed.

Do you have Sky Q or Sky+???

Re: I can't get discovery+

Etheridg — Sun, 14 Apr 2024 20:36:52 GMT

I've got sky q,you're saying by having sky+that discovery plus is automatically upgraded,well it hasent done that for me?why not?what do I do?

Re: I can't get discovery+

oldfella — Sun, 14 Apr 2024 20:45:59 GMT

@Etheridg wrote:

I've got sky q,you're saying by having sky+that discovery plus is automatically upgraded,well it hasent done that for me?why not?what do I do?

No I didn't say that at all @Etheridg

What I said was

If you have Sky Q and subscribe to TNT Sports by paying Sky for your subscription the Discovery plus is upgraded to Premium provided it has been correctly subscribed..

you need to be subscribed to Discovery plus (through Sky Marketplace).

'Once you are subscribed to Discovery plus and you have TNT Sport Subscription with Sky then your Discovery plus will be upgraded to premium.

Re: I can't get discovery+

ThePope27 — Sun, 14 Apr 2024 21:52:34 GMT

@oldfella

The only difference having TNT Sports makes is you get Discovery+ Premium (incl. TNT Sports) Instead of Discovery+ Standard

Re: I can't get discovery+

oldfella — Mon, 15 Apr 2024 09:13:35 GMT

@ThePope27 wrote:

@oldfella

The only difference having TNT Sports makes is you get Discovery+ Premium (incl. TNT Sports) Instead of Discovery+ Standard

That's what i said @ThePope27

However you omit the fact that TNT Sports has to be subscribed through Sky and not BT

"'Once you are subscribed to Discovery plus and you have TNT Sport Subscription with Sky then your Discovery plus will be upgraded to premium"

Re: I can't get discovery+

Mike001 — Thu, 18 Apr 2024 18:04:06 GMT

We got charged £30.99 to watch Discovery + really considering to get rid of Sky altogether, becoming to expensive and only thinking of profiteering like all the other large companies.

Re: I can't get discovery+

best+of+the+best — Thu, 18 Apr 2024 21:04:34 GMT

@ThePope27 wrote:
@oldfella

The only difference having TNT Sports makes is you get Discovery+ Premium (incl. TNT Sports) Instead of Discovery+ Standard

Yes but your Discovery+ Standard is only upgraded to Discovery+ Premium if you have a TNT Sports subscription via Sky

I have both Standard via Sky and Premium via BT if I want to watch TNT Sports on my Sky Q box I need to log in with my BT ID

Re: I can't get discovery+

ThePope27 — Thu, 18 Apr 2024 21:13:36 GMT

@best+of+the+best

There is no such way to log in with "BTID" SSO even on the official Disco+ website, you can use the same email address that you use with your BT account on your Disco+ account but it won't use BT SSO to log into Disco+

I have Disco+ premium with EE and Disco+ premium with sky and used the same account and it just merged the subscriptions, you should have used the same email address for both Sky and BT and it would have done the same as what happened to me.

Re: I can't get discovery+

best+of+the+best — Thu, 18 Apr 2024 23:35:00 GMT

@ThePope27 wrote:
@best+of+the+best

There is no such way to log in with "BTID" SSO even on the official Disco+ website, you can use the same email address that you use with your BT account on your Disco+ account but it won't use BT SSO to log into Disco+

I have Disco+ premium with EE and Disco+ premium with sky and used the same account and it just merged the subscriptions, you should have used the same email address for both Sky and BT and it would have done the same as what happened to me.

Fair comment @ThePope27 did I say that I used BT ID SSO for Discovery+

Doesn't a BT ID consist of an email address and password? and that's what I use for Discovery+Premium on Sky Q Firetvstick Smart TV TNT Sports app on Samsung device and Firetablet.

Also I didn't want to use the same account as my Sky account each too their own I guess.

Re: I can't get discovery+

ThePope27 — Thu, 18 Apr 2024 23:39:50 GMT

@best+of+the+best

When you said you used your btid I assumed SSO, I guess it was just misconstrued by myself.

If you would have said a bt email address it would have made more sense but matters not.

The only benifit of having 2 seperate accounts is you can have 8 devices actively streaming at the same time (4 on each account) where I can only have 4.

Re: I can't get discovery+

mikejohn66 — Wed, 19 Jun 2024 10:25:24 GMT

You say discovery plus is active but it asks me to sign in

Re: I can't get discovery+

GlennD — Fri, 03 Jan 2025 16:38:40 GMT

I've just spent 3 hours being passed from department to department, Discovery+ has stopped working telling me my subscription has expired and I need to upgrade (I have a current subscription and it's showing active in My Sky).

The last person I spoke to informed me the Discovery+ subscription only lasts for 18 months hence why it no longer works!

Any ideas!?

I've now invested too much time to let it go and just pay for it.........it's a matter of principle now!

EE tv is looking more attractive every day!

Re: I can't get discovery+

zanzebrak — Sat, 14 Jun 2025 13:43:04 GMT

agree - sky would charge for sneezing whilst watching their channels if they could - as for other company's apps that piggy back on Sky - forget it - charges are astronomic. Its really off putting staying with Sky. Been with them 25 years or more as well. That's all the thanks you get