topic Cant log in to Netflix in Sky Q

Cant log in to Netflix

NIckw55 — Sun, 14 Apr 2024 15:33:48 GMT

Netflix

This is set up so i can access on two devices

I have 2 profiles - one for me and one for parents

However when parents try and log in via TV it now says device not supported

When they try and log in via laptop it allows them to view but not play films and says not part of network

thanks

ThePope27 — Sun, 14 Apr 2024 22:29:44 GMT

Please check this from Netflix,

You can no longer share Netflix accounts with people outside your household,

They would have to take out their own Netflix Subscription.

Hope this helps.

Chodley — Sun, 14 Apr 2024 22:33:00 GMT

They might be in the same household

ThePope27 — Sun, 14 Apr 2024 22:42:32 GMT

If it's saying they are on a different network I will assume that they are different households 🙂

NIckw55 — Mon, 15 Apr 2024 12:19:05 GMT

Live at different address but I suppose family......... (as parents)

ThePope27 — Mon, 15 Apr 2024 17:58:49 GMT

Yeah it will be down to the new rules of sharing accounts,

check out my first post about this at the top of the thread, it will explain everything