topic Re: Why have i been charged for Sky Signature for April 22 to May 21 st , when i dont have Sky Signa in Sky Q

Why have i been charged for Sky Signature for April 22 to May 21 st , when i dont have Sky Signature

St20 — Sun, 14 Apr 2024 12:08:13 GMT

I have been billed forSky signature , but I have Sky q

Re: Why have i been charged for Sky Signature for April 22 to May 21 st , when i dont have Sky Signa

Daniel0210 — Sun, 14 Apr 2024 12:13:55 GMT

@St20 wrote:

I have been billed forSky signature , but I have Sky q

@St20

Sky Signature is the current minimum 'base' pack that you must have to watch SKy on Sky Q.

Re: Why have i been charged for Sky Signature for April 22 to May 21 st , when i dont have Sky Signa

twilight+princess — Sun, 14 Apr 2024 12:18:31 GMT

In order to use Sky Q you'd need some sort of TV package. Sky Signature is the base package which gives Sky TV channels.

Unless you're using the Q box for Freeview & are just expecting to pay for the Recording/Time shift feature.

Re: Why have i been charged for Sky Signature for April 22 to May 21 st , when i dont have Sky Signa

caesarome — Sun, 14 Apr 2024 12:14:47 GMT

@St20

As a paying Sky TV customer the as Sky Signature is the basic package you do have to have this on your account so this is why you are seeing it on your bill.

Re: Why have i been charged for Sky Signature for April 22 to May 21 st , when i dont have Sky Signa

twilight+princess — Sun, 14 Apr 2024 12:19:09 GMT

Duplicate post removed.

Re: Why have i been charged for Sky Signature for April 22 to May 21 st , when i dont have Sky Signa

Anonymous — Sun, 14 Apr 2024 14:23:54 GMT

@twilight+princess wrote:
...
Unless you're using the Q box for Freeview & are just expecting to pay for the Recording/Time shift feature.

Do they allow this with Q? You used to be able to with a HD box but I thought they'd stopped that?

Re: Why have i been charged for Sky Signature for April 22 to May 21 st , when i dont have Sky Signa

Laing1 — Sun, 14 Apr 2024 14:57:24 GMT

@Anonymous wrote:

@twilight+princess wrote:

...

Unless you're using the Q box for Freeview & are just expecting to pay for the Recording/Time shift feature.

Do they allow this with Q? You used to be able to with a HD box but I thought they'd stopped that?

@Anonymous yes it's called Sky Essentials and the normal price is £15 per month

Re: Why have i been charged for Sky Signature for April 22 to May 21 st , when i dont have Sky Signa

twilight+princess — Mon, 15 Apr 2024 17:00:39 GMT

I believe they do. It's been mentioned on these forums.