https://helpforum.sky.com/t5/Sky-Q/OQbox-freezing/m-p/4616336#M640791 <P>My sky box keeps freezing and needs rebooting every day. Sometimes get message about hard drive fault</P> Fri, 12 Apr 2024 17:20:29 GMT MM26 2024-04-12T17:20:29Z https://helpforum.sky.com/t5/Sky-Q/OQbox-freezing/m-p/4616336#M640791 <P>My sky box keeps freezing and needs rebooting every day. Sometimes get message about hard drive fault</P> Fri, 12 Apr 2024 17:20:29 GMT https://helpforum.sky.com/t5/Sky-Q/OQbox-freezing/m-p/4616336#M640791 MM26 2024-04-12T17:20:29Z https://helpforum.sky.com/t5/Sky-Q/OQbox-freezing/m-p/4616348#M640794 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4025244">@MM26</a>&nbsp;wrote:<BR /> <P>My sky box keeps freezing and needs rebooting every day. Sometimes get message about hard drive fault</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4025244">@MM26</a>&nbsp;</P> <P>Work through the following link<BR /><A href="https://www.sky.com/help/articles/sky-q-hard-disk-error-messages" target="_blank">https://www.sky.com/help/articles/sky-q-hard-disk-error-messages</A><BR />If you have to order a new Q box this usually means a doorstep swap.<BR />Don’t forget to keep your viewing card from the failed box if you order a replacement. Also if the box you are replacing is a 2TB there are two versions of power supply. One has a standard C7 (figure of eight) power lead socket in the back of the Q box. The other has a separate power supply. Although this still has the C7 power lead into the power supply there is a multi pin Din power socket in the Q box for connecting the power supply. Make sure that the replacement box has the power supply included if the Q box has the orange coded multi pin din socket in the back of the Q box.&nbsp;</P> Fri, 12 Apr 2024 17:29:51 GMT https://helpforum.sky.com/t5/Sky-Q/OQbox-freezing/m-p/4616348#M640794 oldfella 2024-04-12T17:29:51Z