need help have no sky app

Kitty12 — Wed, 10 Apr 2024 19:24:26 GMT

No apps are showing on sky home page, only netflix and when I click on to that nothing happened

Re: need help have no sky app

oldfella — Wed, 10 Apr 2024 19:33:42 GMT

@Kitty12 wrote:

No apps are showing on sky home page, only netflix and when I click on to that nothing happened

First try rebooting the Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Re: need help have no sky app

Kitty12 — Thu, 11 Apr 2024 21:58:36 GMT

Thank you for this helpful info the apps came back on their own today🙏

topic Re: need help have no sky app in Sky Q

need help have no sky app

Re: need help have no sky app

Re: need help have no sky app