topic Re: Pink display in Sky Q

Pink display

LovettSimon — Thu, 11 Apr 2024 15:10:18 GMT

The sky q mini box was plugged directly into the router with the main box connected to the mini box. Had a power cut today which resulted in loss of connection. The main box is now connected again via WiFi but the mini box displays a pink screen. Have tried resetting it, updating software and reactivating on the main box and still nothing. It shows the text of "screen will go blank, press home"

Re: Pink display

Laing1 — Thu, 11 Apr 2024 15:16:54 GMT

@LovettSimon wrote:

The sky q mini box was plugged directly into the router with the main box connected to the mini box. Had a power cut today which resulted in loss of connection. The main box is now connected again via WiFi but the mini box displays a pink screen. Have tried resetting it, updating software and reactivating on the main box and still nothing. It shows the text of "screen will go blank, press home"

@LovettSimon does it display any messages when it has a pink screen and at what point does it show a pink screen

Re: Pink display

LovettSimon — Thu, 11 Apr 2024 15:18:32 GMT

Pink screen appears as soon as the mini box is turned on. No messages displayed on it. The only messages that appear is when resetting it

Re: Pink display

Laing1 — Thu, 11 Apr 2024 16:29:53 GMT

@LovettSimon wrote:

Pink screen appears as soon as the mini box is turned on. No messages displayed on it. The only messages that appear is when resetting it

@LovettSimon silly question but the TV is on the correct HDMI input

Re: Pink display

LovettSimon — Thu, 11 Apr 2024 16:53:08 GMT

Yes, the TV was on the correct input as it was displaying the start up messages. All has been fixed now as it was due to a splitter issue