https://helpforum.sky.com/t5/Sky-Q/Recoding-message-is-Sorry-this-service-is-currently-unaviaible/m-p/4611221#M640334 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4019545">@Mukesh108</a>&nbsp;wrote:<BR /> <P>Recoding message is ‘Sorry this service is currently unaviaible’ both main box and mini Q box?&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4019545">@Mukesh108</a>&nbsp;</P> <P>If you cannot make new recordings then you may have a hard drive issue.</P> <P>Work through the following link<BR /><BR /><A href="https://www.sky.com/help/articles/sky-q-hard-disk-error-messages" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-q-hard-disk-error-messages</A><BR />If you have to order a new Q box this usually means a doorstep swap.<BR />Don’t forget to keep your viewing card from the failed box if you order a replacement. Also if the box you are replacing is a 2TB there are two versions of power supply. One has a standard C7 (figure of eight) power lead socket in the back of the Q box. The other has a separate power supply. Although this still has the C7 power lead into the power supply there is a multi pin Din power socket in the Q box for connecting the power supply. Make sure that the replacement box has the power supply included if the Q box has the orange coded multi pin din socket in the back of the Q box.&nbsp;</P> Tue, 09 Apr 2024 19:41:11 GMT oldfella 2024-04-09T19:41:11Z https://helpforum.sky.com/t5/Sky-Q/Recoding-message-is-Sorry-this-service-is-currently-unaviaible/m-p/4611166#M640311 <P>Recoding message is ‘Sorry this service is currently unaviaible’ both main box and mini Q box?&nbsp;</P> Tue, 09 Apr 2024 19:08:00 GMT https://helpforum.sky.com/t5/Sky-Q/Recoding-message-is-Sorry-this-service-is-currently-unaviaible/m-p/4611166#M640311 Mukesh108 2024-04-09T19:08:00Z https://helpforum.sky.com/t5/Sky-Q/Recoding-message-is-Sorry-this-service-is-currently-unaviaible/m-p/4611219#M640333 <P>Have you tried rebooting the Main Sky Q Box ?</P> Tue, 09 Apr 2024 19:36:29 GMT https://helpforum.sky.com/t5/Sky-Q/Recoding-message-is-Sorry-this-service-is-currently-unaviaible/m-p/4611219#M640333 ThePope27 2024-04-09T19:36:29Z https://helpforum.sky.com/t5/Sky-Q/Recoding-message-is-Sorry-this-service-is-currently-unaviaible/m-p/4611221#M640334 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4019545">@Mukesh108</a>&nbsp;wrote:<BR /> <P>Recoding message is ‘Sorry this service is currently unaviaible’ both main box and mini Q box?&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4019545">@Mukesh108</a>&nbsp;</P> <P>If you cannot make new recordings then you may have a hard drive issue.</P> <P>Work through the following link<BR /><BR /><A href="https://www.sky.com/help/articles/sky-q-hard-disk-error-messages" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-q-hard-disk-error-messages</A><BR />If you have to order a new Q box this usually means a doorstep swap.<BR />Don’t forget to keep your viewing card from the failed box if you order a replacement. Also if the box you are replacing is a 2TB there are two versions of power supply. One has a standard C7 (figure of eight) power lead socket in the back of the Q box. The other has a separate power supply. Although this still has the C7 power lead into the power supply there is a multi pin Din power socket in the Q box for connecting the power supply. Make sure that the replacement box has the power supply included if the Q box has the orange coded multi pin din socket in the back of the Q box.&nbsp;</P> Tue, 09 Apr 2024 19:41:11 GMT https://helpforum.sky.com/t5/Sky-Q/Recoding-message-is-Sorry-this-service-is-currently-unaviaible/m-p/4611221#M640334 oldfella 2024-04-09T19:41:11Z