topic Recordings just presenting a black screen in Sky Q

Recordings just presenting a black screen

Jclu3622 — Tue, 09 Apr 2024 19:11:29 GMT

Open sky - go to recordings, click recordings, black screen. Try to go back to live channels - black screen nothing works, have turned box off twice and still not working. This has been since I called sky to remove sports package 🙃

Re: Recordings just presenting a black screen

Ragucci10 — Tue, 09 Apr 2024 19:20:27 GMT

I have done all that and still not working

Re: Recordings just presenting a black screen

Ragucci10 — Tue, 09 Apr 2024 19:22:30 GMT

Can you book me an engineer

Re: Recordings just presenting a black screen

Laing1 — Tue, 09 Apr 2024 19:26:34 GMT

@Ragucci10 wrote:

Can you book me an engineer

@Ragucci10 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.