https://helpforum.sky.com/t5/Sky-Q/Sky-q/m-p/4611161#M640308 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4019502">@Shaun46</a>&nbsp;</P><P>&nbsp;</P><P>If you're not using Sky Broadband, your mini can only connect to the main Q box or a Sky Q booster via WiFi.</P><P>To try resolving connectivity issues, attempt a Network Reset on the mini by following these steps:</P><OL><LI>Navigate to mini Home &gt; Settings &gt; Setup &gt; Network.</LI><LI>Highlight Status and select Reset on the right-hand side.</LI><LI>Follow the instructions to initiate WPS with the main Q box. Press the WPS button on the main Q box (not the mini) as the Network reset will automatically start the mini WPS.</LI></OL><P>If you're using Sky Broadband and the router is closer to the mini than the main box, you can try pressing WPS on the router instead of the main Q box. Ensure to press the Sky router WPS button, not the router reset button.</P><P>If the above steps don't resolve the issue, you may require a Sky Q WiFi Booster positioned midway between your main Q box and the mini. In such a case, contact Sky directly for assistance.</P> Tue, 09 Apr 2024 19:05:02 GMT ThePope27 2024-04-09T19:05:02Z https://helpforum.sky.com/t5/Sky-Q/Sky-q/m-p/4611137#M640302 <P>Keep getting tecnical issues plus when connected the mini box keeps on losing connection to the main&nbsp;</P> Tue, 09 Apr 2024 18:36:45 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q/m-p/4611137#M640302 Shaun46 2024-04-09T18:36:45Z https://helpforum.sky.com/t5/Sky-Q/Sky-q/m-p/4611161#M640308 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4019502">@Shaun46</a>&nbsp;</P><P>&nbsp;</P><P>If you're not using Sky Broadband, your mini can only connect to the main Q box or a Sky Q booster via WiFi.</P><P>To try resolving connectivity issues, attempt a Network Reset on the mini by following these steps:</P><OL><LI>Navigate to mini Home &gt; Settings &gt; Setup &gt; Network.</LI><LI>Highlight Status and select Reset on the right-hand side.</LI><LI>Follow the instructions to initiate WPS with the main Q box. Press the WPS button on the main Q box (not the mini) as the Network reset will automatically start the mini WPS.</LI></OL><P>If you're using Sky Broadband and the router is closer to the mini than the main box, you can try pressing WPS on the router instead of the main Q box. Ensure to press the Sky router WPS button, not the router reset button.</P><P>If the above steps don't resolve the issue, you may require a Sky Q WiFi Booster positioned midway between your main Q box and the mini. In such a case, contact Sky directly for assistance.</P> Tue, 09 Apr 2024 19:05:02 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q/m-p/4611161#M640308 ThePope27 2024-04-09T19:05:02Z