topic Re: TV won’t load technical problem in Sky Q

TV won’t load technical problem

SwankyOrc — Thu, 04 Apr 2024 22:32:29 GMT

There's message on every live channel & through every app - just a black screen and then it says 'technical fault'. I've rebooted and my internet looks strong on my phone? I've disconnected and then reconnected. Any ideas please?

Re: TV won’t load technical problem

Tom-W19 — Fri, 05 Apr 2024 10:41:15 GMT

Hi @SwankyOrc

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: TV won’t load technical problem

Lisa-P1987 — Sun, 07 Apr 2024 09:25:55 GMT

We are still looking to help you @SwankyOrc . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: TV won’t load technical problem

Lisa-P1987 — Tue, 09 Apr 2024 08:19:44 GMT

We are still looking to help you @SwankyOrc . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks