https://helpforum.sky.com/t5/Sky-Q/Both-mini-boxes-keep-freezing/m-p/4609364#M640013 <P>I have 2 mini boxes and both keep glitching and pausing when watching ive had sky out 3 tiemes had a new sky q box moved the sky broadband router.&nbsp; but the problem keeps coming back if you watch netflix via the sky box it plays fine its just sky channels that freeze.&nbsp; Please help</P> Mon, 08 Apr 2024 10:46:45 GMT EmmaAimee 2024-04-08T10:46:45Z https://helpforum.sky.com/t5/Sky-Q/Both-mini-boxes-keep-freezing/m-p/4609364#M640013 <P>I have 2 mini boxes and both keep glitching and pausing when watching ive had sky out 3 tiemes had a new sky q box moved the sky broadband router.&nbsp; but the problem keeps coming back if you watch netflix via the sky box it plays fine its just sky channels that freeze.&nbsp; Please help</P> Mon, 08 Apr 2024 10:46:45 GMT https://helpforum.sky.com/t5/Sky-Q/Both-mini-boxes-keep-freezing/m-p/4609364#M640013 EmmaAimee 2024-04-08T10:46:45Z https://helpforum.sky.com/t5/Sky-Q/Both-mini-boxes-keep-freezing/m-p/4609888#M640088 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2008102">@EmmaAimee</a>&nbsp;</P><P>&nbsp;</P><P>This sounds like the Mini Boxes are struggling to stay connected or there is a weak signal to the Main Q box</P><P>&nbsp;</P><P><SPAN>Sky is offering complimentary Q WiFi boosters to address connectivity problems with Q services. For optimal connection to the mini, the booster should be placed approximately halfway between the primary Q box and the mini/s.</SPAN></P><P>&nbsp;</P><P><SPAN>If you call sky they will be able to provide one to you.</SPAN></P> Mon, 08 Apr 2024 16:06:41 GMT https://helpforum.sky.com/t5/Sky-Q/Both-mini-boxes-keep-freezing/m-p/4609888#M640088 ThePope27 2024-04-08T16:06:41Z