topic Re: Do I switch broadband provider in Sky Q

Do I switch broadband provider

Dragonrider — Sun, 07 Apr 2024 13:02:44 GMT

Hello All

I have a 2T Q box conneted via power adaptors and 4 mini q boxes, and many home automated devices (20+) all supported on a standard Sky broadband with an average speed of 58M.

We do have some issues with drop outs, freezing and slow downloads.

I am considering a move to full fibre 2 options but am uncertain if the system will work on Virgin or Vodafone - as i have read that if connected to a 3rd party provider the main Q box will connect via 2.4G and the 5G mesh between the mini's to the main Q box cannot be used.

Asking would it be better for my network to switch broadband provider to improve the speed and bandwidth - but this would remove the option to use 5G and only the 2.4G as not being very techy.

Would the Q box and the 4 minis still set up their own 5G mesh or would the network all revert to the 2.4G if moved to an alternative broardband provider?

Could anyone please advise what would be the best solution to improve stability on my network?

Many Thanks

Re: Do I switch broadband provider

Laing1 — Sun, 07 Apr 2024 13:45:07 GMT

@Dragonrider wrote:

Hello All

I have a 2T Q box conneted via power adaptors and 4 mini q boxes, and many home automated devices (20+) all supported on a standard Sky broadband with an average speed of 58M.

We do have some issues with drop outs, freezing and slow downloads.

I am considering a move to full fibre 2 options but am uncertain if the system will work on Virgin or Vodafone - as i have read that if connected to a 3rd party provider the main Q box will connect via 2.4G and the 5G mesh between the mini's to the main Q box cannot be used.

Asking would it be better for my network to switch broadband provider to improve the speed and bandwidth - but this would remove the option to use 5G and only the 2.4G as not being very techy.

Would the Q box and the 4 minis still set up their own 5G mesh or would the network all revert to the 2.4G if moved to an alternative broardband provider?

Could anyone please advise what would be the best solution to improve stability on my network?

Many Thanks

@Dragonrider when you move to a third party provider for broadband then your main Q box will only connect to your third party router on the 2.4 Ghz frequency your main Q box will then provide a 5Ghz mesh for your mini boxes to connect too

When you have Sky as your broadband provider your Sky router connects to and is part of the 5Ghz mesh.

Re: Do I switch broadband provider

Dragonrider — Sun, 07 Apr 2024 23:52:23 GMT

@Laing1

Thank you for your reply - so if the 5Ghz is set up by the minis to the q box - the swith from a Sky 58mbs speed broadband to an alternative full fibre 500 or 900 mbs would be a good move?

Re: Do I switch broadband provider

Laing1 — Mon, 08 Apr 2024 15:25:15 GMT

@Dragonrider wrote:

@Laing1

Thank you for your reply - so if the 5Ghz is set up by the minis to the q box - the swith from a Sky 58mbs speed broadband to an alternative full fibre 500 or 900 mbs would be a good move?

@Dragonrider in practice and theory it would be but only you can make that decision

Re: Do I switch broadband provider

stereohaven — Mon, 08 Apr 2024 16:27:13 GMT

@Dragonrider

For what it is worth (and everyone will have their own experience and preferences), but if you have to choose between Virgin Media and Vodafone (using CityFibre), I would recommend Vodafone in this scenario.

You will get better kit supplied by Vodafone and a superior core network provided by City Fibre. There is a reason Zen and other ISPs use them, it's a shame Sky don't, but who knows, that may change in the future.